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Looking at Lawyers’ Work Through Clients’ Eyes

March 16, 2018

To build trust and good will that are fundamental to strong attorney-clientrelationships, firms need to look at the services they provide, and the costs of those services, through the client’s eyes. This will require firms to transform how they think and operate by redefining productivity, empathizing with clients and restructuring what lawyers do and how they do it

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  • Retirement
  • Mentoring
  • About
    • About Ida
    • Services
    • Testimonials
  • News
    • Blog
    • News & Events
    • Stay Updated
  • Resources
    • Books
    • Articles
    • Retirement Videos for Lawyers and Firms
    • Podcasts, Webinars, Videos and Interviews
    • Popular Downloads
    • Breakfast for Champions
    • Hastings Leadership Academy for Women
    • Newsletter Archive
  • Contact